Shipping & Returns

Shipping

Complimentary Shipping

All domestic orders ship free via USPS Priority Mail with tracking and insurance included.

Production Timeline

Because every piece is made to order, please allow time for production before shipping:

• Signature Collection: 14 business days production + 2-5 days shipping
• Express Collection: 7 business days production + 2-5 days shipping

International Shipping

International orders are available and ship via USPS International Priority Mail. Delivery typically takes 7-21 business days depending on destination. Customs fees and import duties are the responsibility of the buyer.

Order Tracking

You will receive a shipping confirmation email with tracking information once your order ships.

Returns, Exchanges & Resizing

30-Day Returns

We want you to love your Vowari piece. Ready-to-ship and stock styles may be returned for a full refund within 30 days of delivery, provided they are unworn, undamaged, and returned in their original packaging with all documentation and certificates. Contact us to start a return and we will send a prepaid, insured shipping label.

Custom & Personalized Pieces

Because they are made uniquely for you, custom-configured builds (including any ring paired with a hand-selected diamond or gemstone) and engraved pieces are final sale and cannot be returned. This does not affect your rights if an item arrives damaged or defective — see below. We take great care to confirm every detail with you before production begins.

Complimentary Resizing

Need a different size? We offer complimentary resizing on most styles. Simply contact us and we will arrange the adjustment at no additional cost. Please note that full eternity rings cannot be resized due to their continuous stone setting.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery with photos. We will arrange a free replacement or full refund.