Policies
Shipping & Returns
Shipping
Complimentary Shipping
All domestic orders ship free via USPS Priority Mail with tracking and insurance included.
Production Timeline
Because every piece is made to order, please allow time for production before shipping:
- Signature Collection: 14 business days production + 2-5 days shipping
- Express Collection: 7 business days production + 2-5 days shipping
International Shipping
International orders are available and ship via USPS International Priority Mail. Delivery typically takes 7-21 business days depending on destination. Customs fees and import duties are the responsibility of the buyer.
Order Tracking
You will receive a shipping confirmation email with tracking information once your order ships.
Exchanges & Resizing
Custom-Made to Order
Because each piece is handcrafted to your specifications, all sales are final. We take great care to ensure every detail is perfect before shipping.
Complimentary Resizing
Need a different size? We offer complimentary resizing on most styles. Simply contact us and we will arrange the adjustment at no additional cost. Please note that full eternity rings cannot be resized due to their continuous stone setting.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos. We will arrange a free replacement or full refund.